Standard orders must be placed by 11:59 PM PT to start processing on next day. Processing time usually takes 1 business day and orders will arrive within 3 business days from when the order is processed. Expedite orders must be placed by 12:00 PM PT to start processing the same day and will arrive based on the transit time of the selected service. Delivery times are based on orders placed between Monday – Friday.
Total Delivery Time
(including processing time)
5 to 10 business days
PR, other U.S. territories, CAN orders
5 to 10 business days
Orders must be placed by 11:59pm PT Monday – Friday to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday.
Orders shipped to a U.S. P.O. box will be shipped via USPS for a flat rate of $10.
Herstyler.com currently only offers shipping to the United States, U.S. territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, US Virgin Islands), and Canada. We are not able to ship to any other international destinations at this time and do apologize for any inconvenience. Orders shipped to the above U.S. territories and Canada will be charged a flat rate shipping cost of $35 and may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from Herstyler.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. HerStyler does not collect duties and taxes, and cannot predict what your specific charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.
Orders must be placed by 14:00 (2:00PM) GMT to start processing on the same day. If an order is placed after the deadline, it will be processed the next business day. All orders ship Monday – Friday, excluding federal holidays within the United States.
APO/FPO/DPO Military Addresses
All shipments to APO, FPO, and DPO addresses are sent via USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days.
Multiple Shipping Addresses
At this time, we can only ship to one address per order. To ship to multiple addresses, call Customer Service for assistance at 1-877-554-1777.
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order on Herstyler.com, visit the My Account area. You will need to sign in to access your account information.
We ship only on business days. Business days are from Monday to Friday, excluding holidays. Any order placed after 12 P.M. ET will be processed the following business day. Due to a high volume period, your order may take longer than anticipated.
Business Days & Holidays
All orders ship Monday – Friday, excluding federal holidays within the United States. For Standard 3 Day shipping, 2 Day and 1 Day Shipping: orders must be placed by 11:59pm Pacific Time (PT) to be processed on the same business day otherwise it will be processed the next day.
Packages do not ship from our distribution centers on the following holidays:
- New Year’s Day
- Memorial Day
- 4th of July
- Labor Day
We gladly accept Visa, MasterCard, American Express and Paypal.
We do our best to provide accuracy in the pricing and other product information displayed on our website, but mistakes sometimes happen. In such cases, Herstyler.com expressly reserves the right not to honor pricing errors found on this website when accepting an online order. If an error occurs, we’ll let you know and cancel the order. Any authorized payments for that order will be immediately refunded. If you find an error once your order is delivered, please contact our Customer Care team or refer to our return policy.
Information We Collect
We collect personal and non-personal information when you provide it to us in the course of using our Website. The personal information that we may collect includes your name, mailing address, phone number, email address, credit card number, and financial information. The non-personal information that we may collect includes your browser type, the URL of the previous website you visited, your ISP, operating system, and your Internet protocol (IP) Address. The non-personal information is not used by us to personally identify you and is not readily usable for that purpose.
When you subscribe to our service or otherwise make a purchase through our Website we will collect your name, mailing address, telephone number, credit card number, email address, and other information that we request during the registration process.
In addition, if you communicate with us regarding the Website or any of our services or products we collect any information that you provide to us during the course of our communication.
We may use analytic and reporting technologies to record non-personal information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, click patterns, and the dates and times that the Website and our services are accessed by you. We may in contract with a third party to help us manage, monitor and optimize our Website and measure the effectiveness of our advertising, communications and use of the Website. We may use web beacons and cookies (described below) for this purpose.
Our Use of Information for Internal Purpose
We use your personal information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our Website and the products and services we offer and sell, to collect credit card payments for subscription fees and other purchases you make, and to provide customer support.
We use the non-personal information we collect to track the use of the Website and to assist us in providing, maintaining, evaluating, and improving our Website and the services and products we offer and sell.
Our Disclosure of Personal Information to Third Parties
We will disclose your personal information to protect or enforce our legal rights and policies, to protect or enforce the legal rights of a third party, or as we in good faith believe we are required to do so by law (such as to comply with a subpoena or court order, for example).
We may contract with various third parties who help us provide, maintain and improve the Website and the services we provide and the services and products we offer and sell, and such third parties may have access to your personal information in order to perform their services. For example, we use a third party to process payments made to us, and may subcontract out production, fulfillment, analytics, reporting or other operations. We may contract with third party contractors to help us manage, monitor and optimize our Website and the services and products we offer and sell. We may also use third party contractors to help us measure the effectiveness of our advertising, and communications. We will enter into confidentiality and non-disclosure agreements with all third parties that have access to your personal information which will prohibit them from using or disclosing your personal information except for the purpose of providing services to use. We intend to take commercially reasonable steps to enforce such non-disclosure and confidentiality agreements if and when we become aware of any violations.
We require that all persons that access our non-public areas register and provide the following information:
Our Disclosure of Non-Personal Information to Third Parties
We may disclose non-personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information.
A web beacon is an often-transparent graphic image, usually no larger than a 1×1 pixel that is placed on a web page or in an e-mail that is used to monitor the behavior of the user visiting the Website or receiving the e-mail.
Cookies and web beacons used by us will not be linked to your personal information.
How We Protect Your Personal Information.
We consider protecting the security of your personal information as very important. When you enter sensitive information such as a credit card number and/or social security number on our registration or order forms, we encrypt that information using secure socket layer technology (sometimes referred to as “SSL”).
We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we do not guarantee absolute security. We are not responsible for the unauthorized acts of others and we assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access (such as through hacking) or other acts of third parties or acts or omissions beyond our reasonable control.
Reviewing and Changing Your Personal Information.
You may obtain a copy of and request that we correct errors in your personal information by emailing us at email@example.com. If you do desire to obtain a copy of your personal information, you will be required to provide proof of your identity. If your personal information changes or if you no longer want to subscribe to or use the Website, you may correct, update or deactivate your personal information and your account through the account management screen. If you wish to deactivate or terminate your subscription you may also call our customer service office.
Our Website and the services and products we offer, and sell are intended for college and university students and faculty members. Therefore, it is unlikely that children under the age of 17 will use the Website or purchase the services or products we offer. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 17. In addition, we will delete any information in our database that we know originates from a child under the age of 17.
If you are between the ages of 13 and 17, you, your parent, or your legal guardian may request that we deactivate any of your personal information in our database and/or opt-out from receiving communications from us. If you wish to do so, please contact us at firstname.lastname@example.org.
Opting-Out From Receiving Communications From DotCom.com.
You may opt-out from having your personal information used for certain purposes. For example, if you purchase a product or service but do not wish to receive any additional marketing material from us, you may indicate your preference on our order form.
If you no longer wish to receive any promotional or other communications from us, you may opt-out by following the instructions included in each email communication or by emailing us at email@example.com. We also offer you an opportunity to opt-out of certain communications through the account management screen. If you need assistance you may contact us at firstname.lastname@example.org.
Orders and returns
HerStyler is proud to stand behind its products and our customer’s satisfaction. For all in-store purchases, ask about a free product trial before you buy. For all authorized online purchases, HerStyler offers a Manufacturer Warranty – if you are not satisfied with your product purchased online herstyler.com offers a 100% Manufacturer Satisfaction Guarantee and will permit an exchange of the purchased product within 30 days of purchase for any alternative HerStyler product of equal or lesser value. Unfortunately, we cannot issue refunds at this time. For any questions feel free to contact email@example.com
Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’.
Please enter the required information such as Delivery Address, Quantity Type etc. Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.
Go to Your Orders. Click Cancel Items. Note: Select the checkbox next to each item you wish to remove from the order. If you want to cancel the entire order, select all of the items. Click Cancel checked items when finished.
You can contact our customer support team by provided email or mobile phone. In case, it’s not convenient to talk, you can come to our store to make your request.